Product manager (Worldwide, remote)
Job opportunity at Acclaro. Apply today.
About:
Acclaro is the trusted partner to some of the world’s biggest brands and fastest-growing global companies. It’s our mission to harness the powerful combination of human expertise and cutting-edge technology, putting brands into the heads, hearts, and hands of people everywhere.
Our AI-powered business management and language platform, WordsOnline, ensures a faster time to market with measurable results. Our global team and community of language, country, and technology experts leverage their knowledge to craft localization strategies that help our customers succeed in any market.
Description:
Acclaro is seeking a Product manager to lead the development of innovative platforms and propositions that drive process efficiencies, revenue growth, and client retention. This role is central to Acclaro’s mission of delivering cutting-edge content and language services through our proprietary platform, WordsOnline, as well as other key solutions. The Product Manager will play a pivotal role in working across functional teams, including software development, technical content, customer success, sales, and marketing, to ensure the delivery of world-class customer experiences that meet market needs and support our business objectives.
The ideal candidate will have a passion for driving product excellence from ideation through delivery. They will collaborate closely with stakeholders to prioritize and execute product roadmaps that align with both customer demands and long-term business strategies. In addition, the role requires the continuous reinforcement of product management best practices across the organization, ensuring our products deliver maximum impact and growth potential.
Location: Worldwide (remote)
Reports to: CEO
Responsibilities:
- Collaborate with stakeholders across Product Management, Sales, Marketing, Customer Success, Localization Engineering, Linguists, Clients, and Partners to improve product offerings and integrations
- Develop and maintain product roadmaps that align with business objectives and customer needs, prioritizing features based on their impact and value
- Convert the strategic vision into actionable product features and go-to-market releases, working with cross-functional teams to define clear specifications and align goals
- Lead the identification of business opportunities and risks, escalating issues to leadership and recommending solutions to ensure timely and within-scope delivery
- Partner with Software Design, Development, and Technical Content teams to refine product specifications and ensure goals are understood and met
- Conduct A/B testing and feature optimization based on user feedback, competitive analysis, and market trends to validate product assumptions
- Provide regular progress updates to senior leadership, highlighting risks, milestones, next steps, and strategic alignment
- Monitor KPIs to assess platform performance and refine the product roadmap to drive growth, profitability, and customer satisfaction
- Ensure continuous improvement in product management practices, particularly during integrations or acquisitions
- Lead go-to-market initiatives, working with Marketing, Sales, and Customer Success teams to develop effective product positioning and messaging
- Develop product propositions and commercial strategies to support revenue growth, customer engagement, and market expansion
- Analyze market trends and customer feedback to refine the product roadmap and identify new business opportunities
- Foster strong relationships with internal teams and stakeholders to ensure alignment on product goals and timely delivery
Requirements:
- Full-professional proficiency in English
- Bachelor’s degree in related field or equivalent military or professional experience
- 8+ years’ experience in product management, with a strong background in managing product lifecycles from concept to delivery
- Familiarity with the language services industry and common project management tools used in localization projects
- Knowledge of AI technologies, particularly machine translation and large language models (LLMs)
- Strong ability to synthesize customer feedback, market trends, and business requirements into a well-defined product roadmap aligned with both short-term business needs and long-term strategic goals
- Experience with data security and compliance in a product management context
- Expertise in building integration/connector strategies, especially related to APIs and third-party systems
- Excellent communication skills, with the ability to collaborate effectively with cross-functional teams, including developers, sales, marketing, and customer success
- Ability to balance short-term business needs with long-term strategic product goals
- Experience in go-to-market strategy development, product launches, and market positioning
- Proven track record of tracking and analyzing product performance to optimize features based on customer needs and market trends
- Strong problem-solving skills and the ability to deliver high-quality solutions on time and within scope
- Ability to identify and capitalize on business opportunities that align with both customer needs and company objectives
- Collaborative mindset with a focus on cross-team alignment to achieve shared goals
Desirable:
- Advanced Degree in Computer Science, or MBA or equivalent advanced degree
- Experience in the Localization industry or at a Localization Technology Company
- AWS or Azure cloud certifications preferred
Acclaro is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic as outlined by federal, state or local laws. We make hiring decisions based solely on qualifications, merit and business needs at the time.
